CONTACT US
Address
6 floor No.11 building Jintai Road Chenghai Shantou
Phone
+86 13825866130(Whatsapp/wechat)
emma@sunseedtoy.com / info@sunseedtoy.com
FAQ
1. What types of toys do you supply?
Answer: We supply a diverse range of toys including but not limited to our main series: Dolls, Plush Toys, Creative Toys, and Summer Toys. Each series offers a variety of products designed to cater to different needs and preferences. We are continually expanding our portfolio to introduce more innovative and high-quality toys to our collection.
2. How do you ensure the quality of your toys?
Answer: Our toys are sourced from reputable manufacturers in China with whom we maintain close partnerships. Each product undergoes rigorous quality control tests to ensure it meets international safety and quality standards. We are committed to supplying products that are safe, durable, and of the highest quality.
3. Can I order toys in bulk, and do you offer any discounts for bulk orders?
Answer: Yes, we do accept bulk orders and offer competitive pricing structures and discounts based on the quantity ordered. Please contact our sales team for detailed information on bulk order discounts and to discuss your specific needs.
4. What is the lead time for order fulfillment, and do you offer expedited shipping?
Answer: The lead time for order fulfillment typically varies based on the product type and order quantity. We do offer expedited shipping options to meet urgent requirements. Our customer support team can provide more precise estimates and shipping options based on your order details.
5. Do you provide customization options for your toys?
Answer: Yes, we offer customization options for most of our products. You can customize designs, colors, sizes, and packaging to suit your needs. Please reach out to our support team to discuss your customization requirements and to get a quote.
6. How can I get updates on new product releases and promotions?
Answer: Stay informed about our latest products, releases, and promotions by subscribing to our newsletter. You can also follow us on our official social media channels for real-time updates and announcements.
